Every review answered. In your salon’s voice. While you’re with clients.

For hair and nail salons (and other local businesses): we reply to every new Google review within one business day, and can post weekly updates like new looks, open chairs, and seasonal sets. You approve anything under 4 stars before it goes up.

See plans: from $49/mo   Get 3 free sample replies

No contract. Cancel anytime. You keep full ownership of your profile.

★★★★★
Priya · 2 days ago

“Dana fixed my box-dye disaster and I finally love my color again!”

Reply from the ownerPriya, this made our day! Color corrections are some of Dana’s favorite work, and we’re so glad you’re loving it. See you at your next gloss!

Made-up example review and reply, for illustration only.

How it works

STEP 1

Add us as a Manager

A 2-minute invite from your Business Profile settings, done from your phone between appointments. Not an Owner, and we never need your password. You can remove us anytime.

STEP 2

Tell us your voice

A short questionnaire covers how you sign off, whether to name your stylists or techs, what to mention, and what to never say. For your first 2 weeks, you approve every reply.

STEP 3

We handle the rest

New reviews are answered within a business day. Replies to 1–3★ reviews always come to you first. On the Posts plan, a new update goes up every week.

Simple pricing, per location

Replies

$49/mo
  • Every new review answered within 1 business day
  • Replies written for each review, in your voice, never canned
  • You approve 1–3★ replies before they post
  • Monthly email summary
Start Replies: $49/mo

Replies + Posts · most popular

$99/mo
  • Everything in Replies
  • One Google Business Profile post every week (new looks, open chairs, seasonal specials)
  • Cleanup of up to 20 older unanswered reviews
  • Monthly report: response rate and new reviews
Start Replies + Posts: $99/mo

By subscribing, you authorize Replied Local to reply to reviews (and, on Replies + Posts, publish weekly posts) on your Business Profile as a Manager, under our Terms. Google Business Profile itself is free. You’re paying for our service. Payments are handled securely by Stripe.

Questions

Do I lose control of my profile?
No. You stay the owner. We only need Manager access, and you can remove us anytime in Business Profile settings → People and access.
Will this improve my ranking?
We don’t promise rankings; nobody honest can. We make sure every customer gets a thoughtful reply, which customers notice.
What about bad reviews, like complaints about a stylist, a wait, or a price?
We draft a calm, professional reply that never blames your team or discusses what anyone paid, and we send it to you first. Nothing under 4 stars goes up without your OK.
Will you share my clients’ details?
Never. Replies don’t mention appointments, services, prices paid, or anything a client didn’t say themselves.
Not a salon? Dental, med spa, or another local business?
We work with other local businesses too. For health businesses, our replies never confirm someone is a patient and never mention treatment, and you approve every reply.
Do you write reviews or ask for them?
Never. No fake reviews, and no review gating.
How do I cancel?
Email us or use the link on your receipt. We remove our access within 7 business days.